About Us

Refund Policy

1. Digital Products No Refunds

Due to the instant, downloadable nature of our digital products (eBooks, guides, journals), all sales are final once the download link has been accessed.

We cannot offer refunds for digital products after download, as they cannot be “returned.”

2. Exceptions

Refunds may be issued in the following cases:

– Technical issues that prevent you from accessing or downloading your purchase (we will work with you to resolve the issue first)
– Duplicate purchases (accidental double charge)
– Product not delivered within 24 hours of purchase

Refund requests must be submitted within 7 days of purchase.

3. How to Request a Refund

To request a refund, please contact us at:

Email: harmonygut@gmail.com

Include:
– Your order number
– Email address used for purchase
– Reason for refund request

We will review your request and respond within 2-3 business days.

4. Refund Processing

Approved refunds will be processed within 5-7 business days and returned to your original payment method.

5. Non-Refundable Items

The following are non-refundable:
– Free guides or promotional downloads
– Products downloaded and accessed successfully
– Services or consultations (if applicable)

6. Contact Us

If you have questions about our Refund Policy, please contact us:

Email: harmonygut@gmail.com
Website: guthealthharmony.online